Policy

Check-in
From 14:00 hours

Check-out
Until 12:00 hours

Cancellation
If cancellation is up to 7 days before arrival, no cancellation fee will be charged
If cancellation is up to 3 days before arrival, 1 night will be charged
If in case of no-show, 100% percent of total booking fee will be charged.

Children and extra beds
Free! One child under 5 years stays free of charge when using existing beds.
One further older child or adult is charged USD 15 per person per night in an extra bed.
The maximum number of extra beds in a room is 1 (applicable for Junior Suite and Deluxe).
There is no capacity for cots in the room.
Any type of extra bed or child’s cot/crib is upon request and needs to be confirmed by management. Baby’ cots is charged USD 7 per room per night
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets
Pets are not allowed.

Cards accepted at this property: Visa, Master, American Express & JCB
Ha Hien Signature Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.